By the Credit Union National Association (CUNA)
June 28, 2021
Identity Theft Victim Checklist
Identity theft is one of the top three consumer complaints to the Federal Trade Commission. The FTC’s annual look at its Consumer Sentinel Network database of complaints found that the agency received more than 3 million complaints overall in calendar year 2018, with 15% related to identity theft. If you are a victim, take these steps immediately:
- Place a fraud alert on your credit reports, ask for a free copy of your credit report, and review those reports for evidence of accounts you didn’t open. Fraud unit contacts are:
- Close accounts—including share drafts/checks or ATM cards—that have been tampered with or used fraudulently. Contact all financial institutions and lenders, credit card issuers, utility companies, and the Social Security Administration to notify them of the fraud. Follow up each conversation with a letter.
- File a report with law enforcement and insist on getting a copy of the report or the report number.
- File a complaint with the FTC. Visit http://www.consumer.ftc.gov/features/feature-0014-identity-theft for more information.